About Luisa Mercedes

Bringing comfort and support to seniors is my calling. With four years of experience as a Certified Nursing Assistant and Certified Home Health Aide, I provide transportation, personal care, light housekeeping, and meal preparation. My graduate studies have given me additional insights into care. I am fluent in Spanish. I build connections with care recipients by understanding their preferences and personal history. I communicate with families through written daily reports, verbal updates, and regular texts or phone calls. I adapt to changing routines, de-escalate stressful situations, and handle confusion with patience and empathy. My positive experiences in previous roles drive my passion for supporting well-being and independence. I have a car and look forward to making a positive impact on your loved one's life.